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Responsible Gaming
Responsible gaming is an important part of our Company's customer service policy, so we take issues related to gambling addiction very seriously. We consider it our direct responsibility to protect players from excessive gambling and to prevent minors from participating in gambling activities.
We want our service to be as convenient and functional as possible, suitable for enjoyable leisure. Unfortunately, for some players, gambling can turn from an exciting hobby into a problem.
We fully support and share the globally recognized responsible gambling policy, and we do everything in our power to ensure that our Customers can enjoy safe and thrilling gaming without losing control.
In our casino, we only use games provided by leading global iGaming developers. All software on our website is licensed and certified by independent testing agencies (MGA, iTech, and others). We exclusively collaborate with casino game producers who adhere to the highest standards in the gambling industry, especially regarding game fairness and player protection.
Some slots (such as BetSolutions) provide comparisons in the form of hashing of presumed data. The outcome is determined before the start of the round and encrypted in SHA-256 hash. After the game, a key (passphrase) is revealed, with which the result was encrypted. By inserting it into any SHA-256 generator, you can verify whether the result was indeed predetermined or if there was any external interference. We assure you that the result will be random, as stated in the game.
Other slots include a game history tool in their interface, which also contains hash, date, and video replay of your spin. With this data, you can directly contact the game provider or other regulatory authorities.
The club's team understands the importance of users being confident in the fairness of our games.
Keeping Control
Gambling is simply entertainment, a great way to have a good time, enjoy your favorite team's game, and find like-minded individuals among other bettors. While enjoying your time watching matches and gambling, it's important to remember that moderation is key.
Every bettor should always remember:
- Gambling is just a form of entertainment, not a way to make money. You should not lose a sense of moderation.
- In case of losses, you should not attempt to immediately recover them because there's always a chance to win next time.
- Start playing only if you can afford to spend the amount you have, and nothing more.
- Keep a close eye on the time and the amount of money you spend on gambling.
Preventing Gambling Addiction
Among the majority of people for whom gambling is just an enjoyable way to spend time, there is a small percentage of players who suffer from gambling addiction. Recent research results have shown that only a small portion of the adult population faces the issue of gambling addiction. However, our Company takes this issue very seriously and always reminds participants that:
- Gambling is based on probability, so there are no "formulas" or "systems" that guarantee winning.
- The desire to gamble should come solely from you.
- Gambling is entertainment, not a way to get rich quickly or pay off debts.
- Regularly monitor how much money you spend on gambling.
- To play, you always need to know the rules of the game.
It's difficult to define the line that separates healthy gambling from problematic addiction. However, there are some signs that may indicate that a bettor is experiencing issues.
You are invited to answer 10 questions. If you answer positively to at least 5 of them, there is a high likelihood that you are already suffering from gambling addiction.
- Are you seriously involved in gambling?
- Are the amounts of your bets constantly increasing?
- Do you borrow money to gamble?
- Do you often play longer than you planned?
- Does frequent visits to the bookmaker negatively affect your reputation?
- Do you feel irritation or disappointment if you cannot participate in bets?
- Is gambling a way for you to escape from problems?
- Do you often try to recoup your losses?
- Have you tried to control the size of your bets and the time spent in the gambling establishment, but these attempts have been unsuccessful?
- Do you not talk to your loved ones about your gambling hobby?
Gaming Management Tips
- Pre-determine the amount of time you will spend on betting;
- Set a maximum amount that you are willing to lose, and do not exceed it;
- Never borrow money to gamble;
- Try to find a new hobby and combine it with your betting activities;
- Never visit gambling establishments when you are in a bad mood, feeling down, or in a depressed state.
- At any time, a betting participant has the right to decide to stop betting by terminating the agreement with the bookmaker and submitting a request to terminate the agreement and block their Personal Account by sending the corresponding request to the customer support via online chat.
- After terminating the agreement with our Company, the person who terminated the agreement has the right to apply to us for the conclusion of a new agreement. However, we reserve the right to refuse such a person from entering into a new agreement without explaining the reasons.
